Qantas Frequent Flyer is the loyalty program for Qantas, Australia's largest airline and a founding member of the oneworld® alliance. Understanding its points expiration policy is crucial for members worldwide.

Qantas Frequent Flyer Points Expiration Policy

According to the Qantas Frequent Flyer program terms, Qantas Points expire if there is no qualifying activity on your account for 18 consecutive months.

This means you need to either earn or redeem at least one Qantas Point every 18 months to prevent your entire points balance from expiring. Any single eligible activity resets the 18-month clock for all your points.

Note: There's an exception for members under 18 years old (Qantas Frequent Flyers) – their points do not expire. The 18-month clock starts once they turn 18. Points Club members also have different rules where points don't expire while they hold that membership.

How to Keep Your Qantas Points From Expiring

Keeping your Qantas Points active requires ensuring you have at least one qualifying transaction within the 18-month period. Common methods include:

  • Earn Points:
    • Fly with Qantas, Jetstar, or oneworld® alliance partners and other airline partners.
    • Use a Qantas co-branded credit card (widely available in Australia, some options internationally).
    • Transfer points from flexible currency partners like American Express Membership Rewards, Capital One Miles, or Citi ThankYou Points (check regional availability).
    • Earn points through hotel stays, car rentals, the Qantas Shopping portal, Qantas Wine, insurance products, or numerous other non-airline partners (especially strong presence in Australia).
  • Redeem Points:
    • Book Classic Flight Rewards or Points Plus Pay flights on Qantas or partner airlines.
    • Redeem points for upgrades.
    • Use points for hotel stays, car rentals, or merchandise from the Qantas Rewards Store.
    • Donate points to charity.

A single qualifying earning or redemption activity will reset the 18-month expiration countdown.

Official Policy

For the most accurate and up-to-date information, always refer to the official Qantas Frequent Flyer documentation:

With an 18-month inactivity window, Qantas Frequent Flyer members should monitor their account and ensure regular activity to keep their points balance secure.

Disclaimer: Always use credit responsibly. Program terms and conditions, including exceptions for minors and Points Club members, can change. This guide is for informational purposes only. Verify details directly with Qantas.